Terms & conditions
PAYMENT
Full balance is due at the time of booking. (see below for wedding policy)
CANCELLATIONS / CHANGES
Order modifications and cancellations are accepted until 7 days prior to the date of pick up, and cancellations made before this cutoff will receive a full refund. If an order is canceled 2-7 days before the fulfillment date a 50% refund will be issued. Any cancelation made less than 2 days before fulfillment is non-refundable (see below for wedding policy)
WEDDINGS AND LARGE EVENTS
Orders over $300 require a 50% non-refundable deposit to secure the date. The remainder of the payment is due 30 days before the event date, and once the full balance is paid the order total is non-refundable. Changes to head count, design, and flavor are due two weeks before the event date.
DESIGN
Design inspiration photos are very welcome, but please note we will not copy another artist’s design exactly.
ALLERGENS
Our baked goods contain dairy, wheat, and eggs, and are prepared in a kitchen where nuts, soy, fish, and shellfish are present. Please inform us of any allergies when you order and we will take extra precautions, but we cannot guarantee there will be no cross contamination.
DAMAGE
Sweet Orange Bakes is not responsible for damage that occurs to the product after it has been picked up from the premises or delivered to the final address.
NON-CONSUMPTION
If there are decorative items on a cake (fresh or dried flowers, toys, toppers) they are intended as decoration only and it is advised that they are not consumed.
LICENSING
Sweet Orange Bakes is a licensed cottage foods operator in the state of New Jersey. This food is prepared pursuant to N.J.A.C. 8:24-11 in a home kitchen that has not been inspected by the Department of Health.
CUSTOMER SATISFACTION
Customers are responsible for verifying that the details on their invoice are correct and immediately notifying us of any errors. If a customer is dissatisfied with their order for any reason we ask that they email julie@sweetorangebakes.com.
By proceeding with your order you are in agreement with Terms & Conditions stated above.